faq


What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

When will i recieve my order?

We aim to post out all orders within 2 working days with first class postage. UK customers please allow 7 working days for your order to arrive before contacting us. International orders please allow 2 weeks.

Can i return my item?

At this time we can only offer refunds if the product is faulty or an error has been made on our part. Exchanges can be made provided the size and item you want is in stock and your item has not been worn or washed and still has its tags attatched. Returns must be received within 14 days of purchase. There will be a postage and packaging fee on size exchanges. Please email [email protected] to arrange your return.

Where are you based?

We are a UK brand based in the south west of England.

Will you endorse our band?

If your band would like to be considered for endorsement please email us at [email protected] with as much info on your band as possible, including links to your music and facebook/myspace/website. You can also contact us for an address to send your press packs to.